Warranty Policy
At NordicOverstock, we supply 100% brand-new professional and industrial machinery sourced directly from trusted manufacturers and authorized suppliers. All products sold on our website are covered by a manufacturer-backed warranty ranging from 3 to 5 years, as specified on each product page.
Warranty Coverage
The warranty covers:
- Manufacturing defects in materials and workmanship
- Mechanical or electrical failures occurring under normal professional use
- Defects present at the time of delivery
Warranty services may include repair, replacement of defective parts, or other corrective actions as determined by the manufacturer or authorized service partner.
Warranty Duration
- Minimum warranty period: 3 years
- Maximum warranty period: Up to 5 years
- Exact warranty length and terms are clearly stated on the individual product description.
What Is Not Covered
The warranty does not cover:
- Normal wear and consumable parts (e.g. saw blades, belts, filters, bearings)
- Damage caused by misuse, incorrect installation, or improper operation
- Failure due to lack of routine maintenance or use outside intended applications
- Unauthorized modifications or repairs
- Damage caused by accidents, power fluctuations, or environmental factors
Warranty Claims Procedure
To make a warranty claim:
- Contact our support team before carrying out any repairs
- Provide proof of purchase (order number or invoice)
- Submit photos, videos, or diagnostic details if requested
Repairs performed without authorization may void the warranty.
Shipping & Service Terms
- Warranty service is provided through the manufacturer or their authorized service centers
- Transportation and onsite service costs may vary depending on manufacturer policy and location
Customer Support
Our team is happy to assist with warranty verification, claims, and service coordination.
Tel: +33 (0) 6 71 99 47 14
Email: support@nordicoverstock.eu